How to search for products?
Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the fewer products you will get on the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.
How are shipping costs calculated?
At Emma’s Sex Store, shipping is free on all purchases under most normal circumstances. However, some countries or regions occasionally charge an import fee unique to that region. So if you normally need to pay to have something shipped to you, those typical fees would apply. However, for most of our customers, shipping is entirely free on all orders. If you have difficulties or want additional information for additional costs for your specific region, please contact us directly.
What is Buyer Protection?
Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.
You are protected when:
- The item you ordered did not arrive within the time promised by the seller.
- The item you received was not as described.
- The item you received that was assured to be genuine was fake.
Which countries we deliver to, and what is the estimated delivery time for each country?
- We ship to over 200 different countries. Check the table below to see if your destination country is on the list (we’ve listed the ones we ship to most frequently). If your country is not mentioned here, please contact us to see whether we ship to your state.
- Orders should be delivered between 15 to 40 days. Please check out the table below for a more accurate list of estimated shipping times by country.
|DESTINATION COUNTRY||ESTIMATED DELIVERY TIME (DAYS)*|
|Papua New Guinea||23|